Frequently Asked Questions
What size liquid helium dewars are available?
HeliStream® supplies pre-chilled dewars in 250-liter and 500-liter capacities, as well as larger ISO container shipments for high-volume customers. All dewars are super-insulated and pre-purged to minimize boil-off during transport and transfer.
Does WSM provide on-site MRI helium fill service?
Yes. HeliStream® includes complete on-site helium transfer performed by trained cryogenic technicians. We handle the entire process — connection, transfer, and verification — so your facility doesn't need specialized in-house expertise. This is available across all 50 U.S. states and Latin America.
How quickly can WSM deliver helium in an emergency?
We offer both scheduled and emergency helium delivery for MRI facilities. For emergency fills in the continental United States, we can arrange rapid deployment via our air and ground freight network. Contact our team 24/7 at (305) 455-1220 for urgent situations.
Does WSM deliver helium to Latin America?
Yes. WSM exports helium from our Miami hub to Venezuela, Colombia, Mexico, Puerto Rico, Dominican Republic, and throughout Central and South America. We handle all HAZMAT compliance (49 CFR, IMDG, IATA), customs documentation, and last-mile logistics for international deliveries.
How much does an MRI helium refill cost?
The cost of an MRI helium refill varies based on magnet type (capacities range from 300L to 2,300L), current helium level, delivery location, and market conditions. Helium is a commodity and pricing fluctuates. WSM provides custom quotes within 24 hours — call (305) 455-1220 or request a quote online. Facilities with HeliStream® service agreements benefit from stable, preferred pricing.
Does WSM offer scheduled MRI helium refill programs?
Yes. WSM sets up periodic refill schedules based on your magnet's helium consumption rate. We track levels and coordinate fills proactively so you never run critically low. Scheduled programs also provide more stable pricing compared to emergency or spot-market fills. Contact us to set up a refill program tailored to your facility.
Can HeliStream® serve both gas and liquid helium needs?
Yes. HeliStream® provides helium in whatever form your system requires — liquid helium for MRI magnet cooling or gaseous helium for other applications. Our team assesses your specific system needs and delivers the optimal solution. The brand represents WSM's complete helium service, not a single product form.
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